Get the Facts About iPrescribe

  • Why should I use iPrescribe?

    You should use iPrescribe to write prescriptions electronically - even while out of your office or away from your computer. You'll save time by writing new prescriptions effortlessly and processing renewals with a few taps, eliminating the need to call pharmacies or receive faxes.

  • Is iPrescribe secure?

    iPrescribe is powered by DrFirst, the leading e-prescribing solution used by 1,400 hospitals and trusted by +100,000 healthcare providers. iPrescribe uses advanced encryption to keep all information secure when transmitted from your mobile device to the pharmacy. iPrescribe is rigorously audited to comply with DEA standards for prescribing controlled substances.

  • Is my patient’s data safe on iPrescribe?

    Yes, iPrescribe is password-protected and we’ve applied multiple measures to keep your patient’s information secure. For example, we don’t store any information on your mobile device. In the event that you lose your phone, your patient’s data will remain safe on our secure cloud.

  • Can I use iPrescribe out of my office?

    Yes, you can use the iPrescribe app to write prescriptions from your mobile phone, anywhere in the US. You can also use iPrescribe if you are outside the US by connecting to a VPN.

  • Can I electronically send controlled substances with iPrescribe?

    Yes, iPrescribe includes the ability to prescribe controlled substances.

  • Can I process medication renewals on iPrescribe?

    Yes, when a pharmacy sends a renewal request, you’ll get a notification on your iPrescribe app. You can simply login to review and renew the prescription or make changes if needed – no more faxes!

  • Is iPrescribe appropriate for my practice?

    Yes, iPrescribe is intended for all prescribers, regardless of their specialty! There is no prescription volume requirement.

  • How do I register?

    To start registration, simply go to iprescribe.com/register. To complete a registration you already started, go to iprescribe.com/login. For additional help visit our support page.

  • Can I import patients?

    Yes, when you log-in for the first time, iPrescribe will automatically search our databases to find and import your patients! If we don’t find all of your patients, you can easily add them, or submit a request to have our support team assist you with a patient upload.

  • Will I be able to access my patient’s information before prescribing?

    Yes, you can access your patient’s demographics, diagnoses, allergies and medication history. If you prescribe controlled substances, you will be able to access PDMP records in your state.

  • Can I access PDMP (controlled substance records) in iPrescribe?

    Yes, we’ve made checking your state’s PDMP database easier than ever - conveniently from the e-prescribing workflow, right when you need it.

  • Can I share my iPrescribe account with another prescriber?

    No, every prescriber needs their own credentials to send prescriptions. Each prescription is sent with your medical license attached.

  • Can I get iPrescribe for my staff?

    Yes, you can have your staff download the app and just contact our support team to quickly link the accounts under the same practice.

  • Do I need iPrescribe to integrate to my EMR?

    iPrescribe can be used in conjunction with any EHR. Given that we use the Surescripts network - used by most EHRs - any prescription you send from iPrescribe is likely to appear in the patient’s Medical History inside your EHR.

  • Can I make calls through iPrescribe?

    iPrescribe Connect is currently available for a limited number of beta users. It enables you to communicate with patients and colleagues. Once you verify your phone number, you can call patients using your mobile phone, while displaying your practice phone number as the caller ID. For more information, please check our support article.

  • Does iPrescribe mask my personal number?

    When communicating with patients or colleagues, the masking feature displays your practice phone number as the caller ID, presenting a more professional image and enhancing trust and credibility. For more information, please check our support article.

  • How much does iPrescribe cost?

    Visit iPrescribe.com/pricing to see pricing and all of the benefits of iPrescribe.